Elizabeth A.
Medicina General
Azua · disponible en Todo el país
Sobre el candidato
Detail-oriented Remote Administrative Professional with 5+ years of experience supporting healthcare offices, coordinating patient care, managing high-volume phone communications, and providing exceptional customer service. Experienced in appointment scheduling, insurance verification, prior authorizations, medical documentation, and front office operations. Strong background in medical administration, call center support, and client relations with the ability to multitask in fast-paced environments while maintaining accuracy and professionalism.
Experiencia
Call Center Representative
Trabaja aquí ahoraInter county Sewer and Drainage
ene 2026 – hoy
Manage high-volume inbound calls while providing exceptional customer service. Schedule appointments and coordinate technician availability efficiently. Assist customers with questions, service requests, and scheduling changes. Maintain accurate records and communicate updates between customers and field staff. Prioritize multiple tasks while maintaining professionalism in a fast-paced environment.
Esthetician
Freelance
ene 2024 – dic 2025
Owned and operated an independent skincare business providing customized facial and body treatments. Managed all appointment scheduling, client communication, payment processing, and daily business operations. Educated clients on personalized skincare routines and treatment plans, resulting in strong client retention and repeat business. Maintained detailed treatment documentation while ensuring a clean, safe, and welcoming environment. Promoted services through social media and relationship-building to grow clientele.
Medical Assistant
Dr. Chander Vascular Specialty
sep 2021 – sep 2024
Coordinated patient appointments, procedure scheduling, and post-operative follow-up calls. Processed insurance verifications, prior authorizations, and communicated with insurance companies regarding approvals. Prepared and maintained accurate patient charts and medical documentation. Collected patient vital signs including height, weight, blood pressure, pulse, oxygen saturation, and temperature. Reviewed medications, medical history, and assisted physicians during patient visits. Assisted with patient recovery following procedures. Performed phlebotomy and laboratory specimen collection. Ensured compliance with HIPAA guidelines and proper specimen handling procedures.
Medical Assistant
Care one Multispecialty
ene 2021 – sep 2021
Managed front desk operations including appointment scheduling, patient check-in/check-out, and phone communications. Verified insurance eligibility and coordinated medical documentation. Organized, processed, and transmitted medical records in a timely manner. Performed patient intake, collected vital signs, and prepared patients for examination. Assisted physicians with patient care and clinical procedures. Performed EKGs, ABI testing, phlebotomy, urine collection, and COVID-19 testing.
Cashier
Acme Markets
jun 2016 – sep 2021
Delivered exceptional customer service while assisting customers with purchases. Processed cash and electronic transactions accurately. Resolved customer concerns professionally while maintaining efficient checkout operations.
Formación
Certified Medical Assistant Program
Monroe University
Instituto Técnico / Politécnico · ene 2019